Frequently Asked Questions (FAQs)

 

1. What is Outlet Vogue?

Outlet Vogue is your Go-to online store for high-quality, fashionable items at discounted prices. We specialize in offering the latest trends in clothing, accessories, and footwear for men, women, and kids.

2. Are your products authentic?

Yes, all products available at Outlet Vogue are 100% authentic. We work directly with trusted brands and suppliers to ensure quality and originality.

3. How do I place an order?

To place an order:

  1. Browse our collection and add your desired items to the cart.
  2. Proceed to checkout and fill in your shipping details.
  3. Choose your payment method and complete the purchase.
    You will receive an email confirmation once your order is successfully placed.

4. What payment methods do you accept?

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Net Banking
  • UPI (if applicable)

5. Do you offer international shipping?

Yes, we ship to multiple countries. Shipping charges and delivery times may vary depending on your location. Please check the shipping policy at checkout for more details.

6. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the courier partner’s website or directly on our Order Tracking page.

7. What is your Return and Exchange policy?

We offer a hassle-free return and exchange policy within 30 days of delivery. Items must be unused, in original condition, and include all tags and packaging. Visit our Returns & Exchanges page for step-by-step instructions.

8. How long does shipping take?

Shipping times depend on your location and the shipping option chosen at checkout. Typically:

  • Standard Shipping: 7-10 business days
  • Express Shipping: 5-7 business days

9. What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our Customer Support Team within 48 hours of delivery. Email us at support@outletvogue.com with your order details and photos of the issue for a quick resolution.

10. Do you offer discounts or promotions?

Yes, we regularly offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on our latest deals.

11. Can I cancel or modify my order?

Orders can be canceled or modified within 24 hours of placing them. Contact our support team as soon as possible to request changes.

12. How can I contact customer support?

You can reach our Customer Support Team through:

  • Email: support@outletvogue.com
  • Phone: +91 9991425332
  • Live Chat: Available on our website from 9 AM to 6 PM (Mon- Sat)